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Terms & Conditions

Effective Date: July 27, 2026

Welcome to mHm Electronics. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About mHm Electronics

mHm Electronics is an electronics retailer serving customers in Malaysia and Pakistan, offering premium mobile accessories and electronic products, including wireless earbuds, handsfree devices, power banks, charging cables, and related technology accessories.

2. Acceptance of Terms

By accessing our website, creating an account, or purchasing products, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide is accurate and complete.

  • You will use our website only for lawful purposes.

3. Products & Availability

We strive to ensure all product descriptions, specifications, images, and pricing are accurate. However:

  • Product colours may vary depending on your screen settings.

  • Product specifications may change without prior notice.

  • Availability is subject to stock levels.

  • We reserve the right to discontinue or limit any product at any time.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, mHm Electronics reserves the right to correct pricing errors and cancel affected orders if necessary.

Applicable taxes, shipping charges, or additional fees will be displayed during checkout where applicable.

5. Orders

After placing an order:

  • You will receive an order confirmation.

  • Order confirmation does not guarantee acceptance.

  • We reserve the right to refuse, cancel, or limit any order due to stock shortages, pricing errors, suspected fraud, or other legitimate business reasons.

6. Payments

We accept approved payment methods displayed during checkout.

Payment must be successfully completed before your order is processed or dispatched.

We do not store your payment card details. Payments are processed securely through authorised third-party payment providers.

7. Shipping & Delivery

Delivery times are estimates and may vary depending on:

  • Customer location

  • Courier services

  • Product availability

  • Public holidays

  • Customs procedures (where applicable)

  • Unforeseen events beyond our control

We are not liable for delivery delays caused by third-party logistics providers or circumstances outside our reasonable control.

8. Returns, Exchanges & Refunds

Please review our Refund Policy and Return & Exchange Policy before making a purchase.

Important:

  • mHm Electronics does not offer refunds.

  • Eligible products may qualify for an exchange only if they meet the conditions outlined in our Return & Exchange Policy.

  • All exchange requests are subject to inspection and approval.

9. Warranty

Certain products include a manufacturer's warranty.

Warranty coverage varies by product and applies only to manufacturing defects under normal use.

Damage caused by misuse, accidents, unauthorised repairs, liquid exposure, or improper handling is not covered unless expressly stated by the manufacturer.

10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information.

  • Ensuring product compatibility before purchase.

  • Keeping account credentials secure.

  • Using purchased products according to manufacturer guidelines.

11. Intellectual Property

All content on this website—including text, logos, graphics, product images, icons, layouts, and designs—is the property of mHm Electronics or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Prohibited Use

You agree not to:

  • Use the website for unlawful activities.

  • Attempt to gain unauthorised access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with website security or performance.

  • Misuse our trademarks, content, or intellectual property.

13. Limitation of Liability

To the fullest extent permitted by law, mHm Electronics shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the relevant product, where permitted by applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

15. Third-Party Services

Our website may include links to third-party websites or services.

mHm Electronics is not responsible for the content, availability, or privacy practices of external websites.

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions become effective immediately upon publication on our website.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the relevant transaction is conducted. Customers in Malaysia and Pakistan may also have rights under their local consumer protection laws where applicable.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact mHm Electronics using the contact information provided on our website.

Our customer support team will be happy to assist you with any enquiries regarding our products, services, or policies.